COMMON EMERGENCIES WE DEAL WITH

No electricity in part or all of your property. Could be a tripped main switch, faulty RCD, or supply issue.

Turn off all appliances. Check consumer unit. Call us.

A burning smell near sockets, switches, or your consumer unit. This could indicate overheating connections or a failing component.

Turn off main switch immediately. Do not use affected circuit. Call us.

Visible sparks when plugging in or operating a switch. Sign of loose connections, damaged wiring, or arcing.

Stop using immediately. Isolate circuit if possible. Call us.

Your RCD or MCB keeps tripping and won't stay on. Indicates a fault on the circuit that needs professional diagnosis.

Unplug everything on circuit. Try reset. If still tripping, call us.

Visible bare wires from DIY work, building damage, rodent damage, or deteriorating old wiring.

Do not touch. Keep children and pets away. Call us.

Received a shock from a light switch, socket, appliance, or metal pipework. Indicates a serious earthing fault.

Stop using immediately. Turn off main switch. Seek medical attention if needed. Call us.

Locate your consumer unit (fuse box) — usually under the stairs, in a cupboard, or garage
If there's a burning smell or smoke — turn OFF the main switch immediately
If a specific circuit has tripped — unplug everything on that circuit before trying to reset
Never touch bare wires or attempt to repair electrical installations yourself
If someone has received a shock — do not touch them if still in contact with electricity. Call 999 if unconscious
Keep children and pets away from any damaged electrical equipment

AREAS WE COVER

Fast response emergency callouts across Somerset and surrounding areas:

Glastonbury Wells Shepton Mallet Frome Bath Midsomer Norton Taunton Street Bridgwater Castle Cary Wincanton Cheddar Wedmore Somerton Yeovil